Understanding and utilising the benefits of new technologies is an essential factor to excel in any business sector – including transport. In today’s changing world, any factor that differentiates a company or facilitates its work will be critical to its success.
The benefits of technology are manifold, ranging from economic to reputational. In addition, the use of ICT in your company will facilitate administrative and logistical processes.
Although it is often necessary to balance the pros and cons of technology, the advantages of new technologies are also undeniable in the transport sector. Although the initial investment may sometimes seem high, the benefits are easily recouped.
1. Reduced response times
The possibility of having applications or platforms that facilitate communication between customers and carriers significantly increases the capacity to react, thus improving the company’s customer service.
2. Increases customer confidence
New goods monitoring systems which even allow real-time tracking, are an advantage for customers. This allows them to keep track of where the cargo is at all times and to know the estimated time of arrival in a simple way.
3. Reduce human error
The installation of GPS devices or their integration into mobile phones, for example, reduces the possibility of confusion about the address or route, thus avoiding unnecessary costs or longer waiting times.
4. Saves costs for businesses
Platforms such as Carriby provide companies with empty returns. In this way, small and medium-sized companies can save costs while hauliers get the most out of their journey.
5. Fuel savings
The importance of technology in the transport sector increases with the possibility of analysing different routes or knowing in real time if there are any incidents on the road. With these options, it is possible to optimise the transport route to the maximum and thus, save fuel and consequently increase profits.
6. Increased safety for workers
Thanks to new technologies, drivers do not have to constantly report their position to base, avoiding unnecessary calls on the road. In addition, controls to ensure the safety of carriers minimise the risk of accidents.
7. Enables analysis of company performancea
With electronic devices it is possible to collect information such as kilometres travelled, timetables, routes, number of times the vehicle is started… With all this, it is possible to create a database to find trends and patterns that help to analyse and improve the company’s activity and profits accordingly.
The advantages of new technologies in the transport sector are varied and very beneficial for the companies that implement them. The use of contracting platforms and cost savings stand out as the main attractions for the implementation of ICT in the company.